FAQQ: Why are medications cheaper in New Zealand, Canada and the UK?Q: Will my drugs be dispensed by a licensed pharmacy? Q: How much is shipping? Q: How can I pay for my order? Q: What's the fastest way to get my order? Q: Are there any duties, taxes or other fees? Q: How is my payment calculated? Q: My credit card statement shows a different amount charged compared to your website - why? Is a prescription required? A: All products, with the exception of those marked with a blue box below saying 'Prescription Required', do not require prescriptions. After placing your order online, please fax in your prescriptions, when indicated, to: 1 (888) 600-7572 We reserve the right to limit quantities on certain medicines.
Q: Why are medications cheaper in New Zealand, Canada and the UK?
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Q: How much is shipping?
A: Most your medications will be shipped to you for a flat rate of $10 USD per order; Orders over $100.00 USD receive free shipping. Some international orders will be billed at higher shipping fees.
Q: How can I pay for my order?
A: You can pay by Visa, MasterCard, American Express & JCB.
Q: What's the fastest way to get my order?
A: The fastest way is to follow the on-line instructions, select your product and pay by credit card. You'll receive your medications in about 2 weeks.
Q: Are there any duties, taxes or other fees?
A: No. Your medication is tax and duty free. You only pay for your medicine.
Q: How is my payment calculated?
A: As we are a New Zealand-based pharmacy all products listed and all orders processed are in $NZ. Due to fluctuations in currency exchange rates over time, your orders may vary in price from time to time. (For example: a product costing NZ$100 would be worth US$60 at an exchange rate of NZ$1 = US$0.60, but would be worth US$50 at an exchange rate of NZ$1 = US$0.50)
Q: My credit card statement shows a different amount charged compared to your website - why?
A: Some credit card companies charge a foreign transaction fee when placing orders from websites out of your own country. Please note that we do not impose this charge - it is levied by your credit card company.
We are very happy to help our customers with any questions or queries that they may have. If you would like to contact us, you can send us an e-mail by filling out the feedback form below.
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